Company: Burroughs Heat and Air LLC
Top three accomplishments
• Increased profit.
• Elevated customer satisfaction score to 98 percent on Trane.com
• Improved company profile through marketing, community involvement and public relations.
• Trane Comfort Specialist Program
• Generation Next
Current Philanthropic roles
• Savannah AMBUCS
• Wounded Warriors
• ALS Association
Questions and answers
Q: How will you do business differently in the coming year or decade?
A: I would like to grow my commercial customer base through service and new construction.
Q: What technological or cultural advances are you looking forward to in the coming year or decade?
A: I would like to use more technology in the field with my technicians. I plan on being paperless by summer 2015.
Q: What qualities or assets will distinguish Savannah and preserve/advance our local economy?
A: The historic district makes Savannah unique. There is a lot of history here that creates an interest for tourists.
Q: What economic drivers and business sectors promise the most growth in the next year or decade and why?
A: I would have to say Georgia Ports, Gulf Stream and SCAD.
Q: What college degrees will be the most in-demand in the Savannah area and why?
A: Computers and education
Q: What advice do you have for other Savannah leaders in the coming year or decade?
A: Be proactive rather than reactive. Don’t wait for things to happen, make them happen.
Q: What innovation of yours do you hope will be remembered by future generations?
A: Reducing energy consumption as well as providing comfort by utilizing the technology in the HVAC industry to provide only the best and most energy efficient products.