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Generation Next: Brent Burroughs

Age: 35

Title: Owner

Company: Burroughs Heat and Air LLC

 

Top three accomplishments

• Increased profit.

• Elevated customer satisfaction score to 98 percent on Trane.com

• Improved company profile through marketing, community involvement and public relations.

 

Top awards/accolades

• Trane Comfort Specialist Program

• Generation Next

 

Current Philanthropic roles

• Savannah AMBUCS

• Wounded Warriors

• ALS Association

 

Questions and answers

Q: How will you do business differently in the coming year or decade?

A: I would like to grow my commercial customer base through service and new construction.

Q: What technological or cultural advances are you looking forward to in the coming year or decade?

A: I would like to use more technology in the field with my technicians. I plan on being paperless by summer 2015.

Q: What qualities or assets will distinguish Savannah and preserve/advance our local economy?

A: The historic district makes Savannah unique. There is a lot of history here that creates an interest for tourists.

Q: What economic drivers and business sectors promise the most growth in the next year or decade and why?

A: I would have to say Georgia Ports, Gulf Stream and SCAD.

Q: What college degrees will be the most in-demand in the Savannah area and why?

A: Computers and education

Q: What advice do you have for other Savannah leaders in the coming year or decade?

A: Be proactive rather than reactive. Don’t wait for things to happen, make them happen.

Q: What innovation of yours do you hope will be remembered by future generations?

A: Reducing energy consumption as well as providing comfort by utilizing the technology in the HVAC industry to provide only the best and most energy efficient products.

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